FAQ's & Help

Where is my order?

Our delivery time for orders range from a few days to 6 weeks depending on the product, so please check the delivery information on the product page for delivery timescales.

Please see a summary of delivery times by brand (unless held in stock for immediate delivery, which will be noted on the product page).

Lorena Canals: Approximately 4 weeks (unless held in stock)

Banwood: 7 to 10 working days (excluding bank holidays and weekends)

Scoot & Ride: 2 to 4 working days (excluding bank holidays and weekends)

Avery Row: 2 working days (excluding bank holidays and weekends)

Oliver Furniture: Approximately 4 weeks (unless held in stock)

Kas Kopenhagen: Approximately 4 weeks (unless held in stock)

Quax: Approximately 4 weeks (unless held in stock)